U.S. Business Travelers Will Pay More For Green Lodging
How I see it as a young, small fish in an old, large pond...
U.S. Business Travelers Will Pay More For Green Lodging
A recent survey commissioned by Deloitte takes a look at the importance, qualifications, and gender breakdown, of business travelers, for ‘going green’.
It is easy for someone to say they are willing to pay 10% more for a hotel that is environmentally conscience when they are being reimbursed for their stay. So what is that 10% price increase because of? According to the survey, the top five ‘green’ actions travelers expect from hotels are; recycling, energy-efficient lighting, energy-efficient windows, placing cards in guest rooms to have them request linens and towels not be changed, and using environmentally safe cleaning products.
Of the 1,155 business travelers surveyed, 77% said that recycling is the most important action. At a past hotel, on my first day, some one pointed to one garbage can and said, “This is for real garbage” and pointed to a smaller one next to it and said, “This is for recycling.” Who am I to question the rules? So I went along. Then at the end of my shift the night cleaners came around and I watched them empty both cans into the same bag. I laughed to myself and regretted hand searching through the real garbage can to remove the plastic bottle I had accidently put in there earlier. If the facts are there that hotels are making a difference on the environment, then I support all the efforts, but it is a challenge to get the line staff to follow along. Of course a housekeeper would rather just remake a bed instead of changing out the sheets, but when a food and beverage or front desk staff is holding a piece of trash, regardless of its composition, the closest can is usually where it ends up. Whichever your recycling company is, they can usually tell you how much they collected each week or month. You can use this information to set goals for your staff and try to implement some incentive for them to make an effort.
Of the surveyed, 72% of the females say they always turn off the lights when leaving a room, while only 66% of males do it. I am not going to point the finger at anyone and call them lazy, but men just sometimes don’t remember or…. well, maybe they are lazy. 52% of females use public transportation or hotel buses while only 42% of males do. I am not going to point the finger at anyone and call them stubborn, but men just sometimes think they know the short cuts or….well, maybe they are stubborn.
U.S. Business Travelers Will Pay More For Green Lodging
A recent survey commissioned by Deloitte takes a look at the importance, qualifications, and gender breakdown, of business travelers, for ‘going green’.
It is easy for someone to say they are willing to pay 10% more for a hotel that is environmentally conscience when they are being reimbursed for their stay. So what is that 10% price increase because of? According to the survey, the top five ‘green’ actions travelers expect from hotels are; recycling, energy-efficient lighting, energy-efficient windows, placing cards in guest rooms to have them request linens and towels not be changed, and using environmentally safe cleaning products.
Of the 1,155 business travelers surveyed, 77% said that recycling is the most important action. At a past hotel, on my first day, some one pointed to one garbage can and said, “This is for real garbage” and pointed to a smaller one next to it and said, “This is for recycling.” Who am I to question the rules? So I went along. Then at the end of my shift the night cleaners came around and I watched them empty both cans into the same bag. I laughed to myself and regretted hand searching through the real garbage can to remove the plastic bottle I had accidently put in there earlier. If the facts are there that hotels are making a difference on the environment, then I support all the efforts, but it is a challenge to get the line staff to follow along. Of course a housekeeper would rather just remake a bed instead of changing out the sheets, but when a food and beverage or front desk staff is holding a piece of trash, regardless of its composition, the closest can is usually where it ends up. Whichever your recycling company is, they can usually tell you how much they collected each week or month. You can use this information to set goals for your staff and try to implement some incentive for them to make an effort.
Of the surveyed, 72% of the females say they always turn off the lights when leaving a room, while only 66% of males do it. I am not going to point the finger at anyone and call them lazy, but men just sometimes don’t remember or…. well, maybe they are lazy. 52% of females use public transportation or hotel buses while only 42% of males do. I am not going to point the finger at anyone and call them stubborn, but men just sometimes think they know the short cuts or….well, maybe they are stubborn.
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