HMT: Issue #10 for the week 5/18/08

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Hotel Manager Talk: Issue #10 for the week 5/18/08
Stories Read:

  • STR Report update for previous week
    Found on Smith Travel Research

  • Free WiFi But Not For All
    Article by Susan Stellin found on NYTimes.com

  • Hotel Chains Get Pummeled By Economy
    Article by Kenneth Stier found on CNBC.com

  • The Future of Hotel eBusiness
    Found on HTrends.com

  • Deluxe Chains Want To Be Chic, Too
    Article by David Kaufman found on NYTimes.com

  • Gaylord Hotels Taps Text Mining to Boost Guest Satisfaction
    Article by Doug Henschen found on IntelligentEnterprise.com

  • How 'A' Players Meet Customer Expectations
    Article by Dr. Rick Johnson found on HotelNewsResource.com

  • Affinia Hotels Launches MyAffinia Program
    Found on HotelsMag.com

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